The BBC has conducted an investigation into how the outsourcing firm collects the TV Licence. The staff targeted vulnerable people, including a war veteran with dementia and a young mother in a women's refuge. They have been accused of being 'greedy for as much cash'. Area TV licensing manager Ian Doyle was filmed saying: “We are looking to get 28 licence sales per week from each officer. As soon as you hit that magic 28 there’s a bonus ... Basically you’ve got to get 28 conviction statements before you can start hitting extra money.” Workers are pretty much forced to get more sales for more money.
O Under a bonus scheme alleged by the Daily Mail, Capita’s enforcement officers are told to catch more than 28 licence fee evaders each week, as part of the company’s £58m contract to collect the charge.
O Area TV licensing manager Ian Doyle was filmed saying: “We are looking to get 28 licence sales per week from each officer
O Anyone with a television or who watches iPlayer without a licence can be fined up to £1,000 and given a criminal record. The government has threatened to revive plans to decriminalise non-payment in a move that could cost the corporation £200m a year.
I think that they have gone the completely wrong way in collecting the money that they lawfully can get. However letting people earn more money by getting more sales is exploiting the current climate where many people are struggling to make ends meet. They are feeding on desperation whilst also targeting the most vulnerable, which is morally wrong and should be done in order to ensure they enforce the law.
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